COVID-19 Information

Please be assured that OUR COMPANY IS OPEN AND READY TO SERVE YOU. Phone calls to our office might have extended wait times; however, we stand ready to assist you via email and messaging on our website at We will respond to your email, message, or return your phone call as quickly as possible Monday through Saturday 9 AM-5 PM. If you are arriving soon, we will email you separately with information on where you can find your check-in package. If you have a more immediate question regarding an upcoming reservation, making a reservation, or are currently experiencing a maintenance issue - please call 757-426-6200.

Cleaning: Cleanliness is of course going to be one of our top priorities for our incoming guests. For the time being, we have extended our check in time to 4pm, to give our housekeepers extra time to be sure everything, especially high traffic areas of the properties, are properly sanitized. The Housekeepers have been directed to sanitize by spraying surfaces with disinfecting spray. We also have instructed them to take extra time in cleaning the door knobs, light switches, hand rails, and heavy touched surfaces.

Thank you for being a loyal guest. We appreciate your understanding during this unprecedented time that we are all in. We will get through it together.

CLICK HERE for COVID-19 & Travel Insurance FAQs
CLICK HERE for the latest information regarding COVID-19 from the Virginia Beach's Official website.